Contact Strelve
For help with a Strelve account, estimate form, enquiry, or API connection, email support@strelve.co.nz. This is the support contact for trade businesses using Strelve and for people with questions about the service.
Account help
Account and productquestions
If you need help with your account, include the business name and the email address used to sign in. For an estimate form or enquiry issue, describe what you expected to happen and include the page address and approximate time. Please do not email passwords, full API keys, or customers' private contact details.
Technical help
API and integrationhelp
The developer documentationcovers API keys, lead endpoints, status updates, and webhooks. API access requires a Professional account and an API key. If a request fails, share the endpoint, response status, and error code. Remove the Authorization header and any lead contact details before sending a request example.
Personal information
Privacyquestions
For a question about personal information, email the support address above. If you are a homeowner or other person who submitted an enquiry, the trade business that collected it is usually the first contact for requests about that enquiry. Strelve can help the business respond. Read the privacy policyfor details about how information is handled.
More about Strelve
Otherinformation
To learn what Strelve does for trade businesses, see the About Strelve page. Current plans are listed on the pricing page.