01
Get useful job details before the first call
A customer-facing price estimator can give an indicative price and collect the customer's answers about the work. Your team sees the job details and pricing context before getting in touch.
Enquiry management softwarefor trade businesses
Strelve helps your team collect job details, follow up, and see which enquiries become work. Customers can receive an indicative price before your first call, when the job can be priced fairly from the information they know.
The enquiry process
From the first enquirythrough to the sale
Good enquiry management gives your team the context and next action for each opportunity. Strelve brings the customer's answers, estimate, follow-up, and sales outcome into one view.
02
See what needs attention
Keep incoming enquiries, customer conversations, formal quote values, and outcomes together. Give each open enquiry a clear next step so follow-up is easier to manage.
03
Follow up at the right stage
Use reminders for calls and site visits, and email follow-up for new enquiries or open quotes. Your team stays in control of the conversation and can pause follow-up when the situation changes.
04
Hand a won job to the delivery system
When a customer accepts, pass the enquiry to the job-management software your team already uses. Strelve helps with the sale; that system runs the work.
Where Strelve fits
A clear place inyour software setup
Strelve manages enquiries that come to your business. It does not bring new website visitors, build your website, prepare formal quotes, or run jobs after they are won. Keep using your job- management software for scheduling, job delivery, and invoicing.
If your business can give customers a useful starting price from their answers, the estimator can collect job details before the first call. If not, use it to gather those details without showing a price. Your team decides what happens next.
Connect enquiry handling with the tools you already use
Send enquiries to Simpro automatically or when your team is ready. For Tradify and Fergus, review the enquiry in Strelve and send it across when the team is ready for handoff.
Common questions
Questions tradebusinesses ask
- What is enquiry management software for a trade business?
- It helps a trade business record incoming customer enquiries, keep job details with each conversation, see who needs a response, follow up, and track whether the work was won or lost. Strelve covers that enquiry-to-sale stage.
- What should CRM software for a trade business handle?
- If you need to record incoming enquiries, keep job details with each conversation, and see what needs follow-up, Strelve covers that part of the sales process. It focuses on the enquiry through to the sale. Keep your job-management software for scheduling, delivery, and invoicing.
- Does Strelve generate leads or build websites?
- No. Strelve helps a business handle enquiries that already reach it. A trade business can add its estimator to an existing website or share a direct link, but Strelve does not create website traffic or build the website.
- Does Strelve use AI to write formal quotes?
- No. A customer can receive an indicative estimate based on pricing rules the business sets. The team confirms the job details and prepares any formal quote using its usual quoting process.
- Does Strelve replace job-management software?
- No. Strelve handles an enquiry through to the sale, then hands a won job to the system the team uses for scheduling, delivery, and invoicing. It can connect with Simpro and supports manual handoff to Tradify and Fergus.
- Can a trade business use Strelve without showing a price online?
- Yes. If a fair starting price depends on a site visit or technical inspection, a business can use the estimator to collect useful job details without giving an indicative price it cannot stand behind.
Next step
See whether Strelve fitsyour enquiry process
Try the trade-business examples or compare what is included in the Free and Professional plans.